douxds logo
douxds logo

All articles

What should I do if my package was returned or not delivered due to a missing apartment number?Updated 2 months ago

If your package was returned to us or not delivered because of a missing apartment number or incomplete address, please contact our customer service as soon as possible. Provide us with the complete and accurate address, including the correct apartment number, and we will resend your package. We aim to resolve these issues promptly and minimize any inconvenience caused by such mishaps.

Was this article helpful?